I met my hero. My hair looked like a wig. It did not start well.

“You don’t. Understand.”

I was using that gritted-teeth, quiet but solid tone of voice. The kind you use when you really, really want to scream your words out, but know that you can’t. In this case, I couldn’t because:

(1) I understood that she was just being nice and trying to help, and
(2) on some level, deep below the surface, I knew I was being wildly unreasonable.

It was Saturday night, and I was getting ready to meet my hero…

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What happened when I – a skeptic – did Horse Therapy

Sometimes, you’re in so much pain that you seem to push right through to the other side. It’s like your pain went 360 degrees around, and the wholeness feels almost as satisfying as it does wretched.

It was March and the coldest day of the year so far. The sun was shining fiercely, one of these perfect, crisp, Winter days we get in Ontario. My friend Jenn and I were driving through the countryside to her farm.

She’s a business buddy, a former therapist who now does Equine Therapy – therapy for people, using horses. I’d been curious about it ever since I read (one of my heroes) Martha Beck talk about it. But also, I was secretly a bit skeptical. I mean, it’s a horse. What can it do for me?

A few weeks before, I’d been telling Jenn that i…

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How my patronising altruism WILDLY benefitted me

Ordinarily, I wouldn’t publicly admit having had this thought process. It shows that I can sometimes be an egotistical dick. But I like the end of it so much that I want to tell you.

I come to you from the train I’m taking from St Catharines (no apostrophe) back to Toronto. Last night I ran a workshop – my third in a year – for Brock University, on Networking That’s Effective and Actually Fun, for their entrepreneurial students in their BioLinc incubator.

One of the things I teach the students was how important it is to add value to people, long before you ask for anything.

An amazing way to add value is to thank people for teachings you’ve enjoyed, being specific where you can. Another is offering to make…

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How to Avoid Small Talk – with the Perfect Question (VIDEO)

My friend was once in a queue and overheard the man behind him loudly declaring, “You see, I’m the kind of guy who really doesn’t like to line up. I like to just get in and get out. But this? Not for me.”

I feel about him the way I feel about the kind of smug, annoying person who…

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This small tweak makes people feel amazing (and is more fun for you!)

“Even as you’re telling me that everybody does this, I’m thinking, ‘Not me, I’m different’ – and that’s an example of me doing the exact thing you’re talking about!” I wailed.

“I know,” he said. “We all do it. It’s really hard not to.
“But if you can move beyond it, to level two – that’s when you can make a difference. So many people spend their whole lives talking at or with people but without ever really just being heard, so to connect at level two is to give a gift and fill a fundamental craving we all have.”

My friend Aaron was teaching me something new, and I was flipping out.
One of my FAVOURITE…

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Want (your dream) people to become obsessed with what you’re doing? Here’s how to make them care.

I have a crush, a fierce one. And I can’t say anything to the person who I have a crush on. And it’s killing me.

(no pun intended)

By “can’t”, I don’t mean what’s ordinarily meant in this situation, “I don’t want to”. I mean I literally can’t.

Because the crush I have is not…

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Made a Dork of yourself in front of a VIP? Here’s how to deal. ASK (YES YES) MARSH (VIDEO)

Acting like a dork in front of someone we want to impress. We’ve ALL done it. There’s a reason why the video where I introduced you to your Dork Goblin – aka the spirit that comes down to possess you when you’re speaking to someone you want to impress, and makes you act the opposite of how…

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That time when all the networking advice I give got truly tested

I’ve spent quite a lot of the last month nauseous with nerves. What time I haven’t been nauseous, I’ve been feeling deeply moved.

I have a book coming out tomorrow. I know! It’s very exciting. Sort of. What I mean is, it is very exciting – I’ve been working on it for four years, it’s being published by Bloomsbury who also publish Harry Potter, and mostly, it’s MY NAME ON AN ACTUAL BOOK.

But… it’s also involved me having to do something that makes me deeply anxious: putting on…

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Eight Things I Learned From Going Naked Camping

We sat in the car, giggling.
“We’re not even allowed to walk in the car park with our clothes on!” my friend said.
“Really? Really?? Hang on – I can see some people on the patio. They’re CLOTHED!!” I was outraged. Or maybe just super-nervous.

She looked over. “Not all of them are. Come on”
She started whipping off her pants and t shirt, and I did the same.
“I’m going to wear a hat,” she said.
“I don’t have one!” I wailed. “I’m going to wear my back pack. At least then I can fiddle with the straps.”

Finally, we got out of the car…

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Top Ten Tips – Networking for Introverts (that’s actually FUN & EASY!) [VIDEO]

Having just come back from World Domination Summit – a giant conference of 3,000 do-gooders in Portland – and having actually enjoyed myself, I thought it was about time I shared a Top Ten of advice for anyone who’s off to a conference or event, thinks that they hate networking, and is REALLY NERVOUS.

Here you go. My favourite is pencil-mouth lady. Yours?

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