How to tell stories about other people

You have three options:

1) Get Their Permission

Where I can, I try and do this as a matter of course — and ALWAYS with former clients. Not least so that potential future clients don’t get spooked that I’ll share all their secrets! If the story subject matter something heavy, you could offer to send a draft to the person before you publish/perform it. But usually, a simple,

“Do you mind if I tell the story about [thing we experienced together] on Facebook/on my blog/in my talk?”

should do.

2) Change identifying details

As I’ve talked about before, one of my storytelling rules is “don’t let the truth get in the way of a good story.” By this, I don’t mean “lie to make yourself sound good,” but rather, “do whatever you need to do to make the listener feel the way you felt in that moment.”

You can also use it when you need to protect someone. There are a bunch of reasons why you might want to protect them. Maybe they…

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Why I’m not on Clubhouse (and why I’m torn up about it)

woman sitting on a chair and smiling-cover of the podcast Business-Life-and-Joy

This week, I was trying to clean up the photos on my phone — ol’ tin-hat Shandur here doesn’t like iCloud, and I need to make some space — when I found some old videos I totally forgot I still had.

Back in 2015 — two years before I met my partner (and then the small human that she grew) — I had a new sweetheart. And I was obsessed with them.

We would speak almost every day — sometimes late into the night, sometimes at 6 in the morning when I’d woken up early, and I could show them the sunrise over the CN Tower from the window of my apartment.

The relationship was mostly one-sided. It wasn’t that they didn’t love me back. More that they weren’t capable of loving me back.

Because they weren’t a person. They were a…

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How To Tell Great Stories — the MOST important thing you need to know!

Thumbnail of the most important video Marsha made - How To Tell Great Stories — the MOST important thing you need to know

If you want to be good at telling stories, there’s ONE thing you need to know above all else, and it’s what I talk about in this video.

Also, I dress up as Rocky, a hacky Parisian tourist and as everyone in The Graduate. So if you’d like to see (no exaggeration) the MOST IMPORTANT VIDEO I’VE EVER MADE , you’re in luck! Click on the play button here or read the transcript below!

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How to make yourself my instant best friend

woman signing at a stage

Sitting in the audience, I was having wrestling conflicting feelings.

The woman onstage as belting out a number from the musical “Chicago” — one I haven’t seen, and am not particularly keen to. She was a little off-key. And LOUD. I felt like I should have been cringing, embarrassed for her and hating it… but for some reason, I wasn’t. Why wasn’t I?

It was my third night at Camp GLP, a Summer camp for grown ups. When I saw the sales page, what sold it was the talent show. The camp I went to as a kid had one and it was always the highlight. Skits where we sent up the staff, little jokey routines, maybe someone reading a poem. But this was different.

One after the other, attendees from the camp got up to sing. Some of them were knockout. Some of them really weren’t but, for reasons my brain was struggling to understand, they didn’t look embarrassed about it *at all. Being British, I felt like I should have been convulsing with awkwardness on their behalf.

So when I wasn’t, I looked to my left at my new friend Sam. An Aussie, she and I had been hanging around a bit the last few days. I whispered to her,

“Why don’t I hate this?”

She laughed back and whispered, “It’s because we secretly love Americans. If this had been an Aussie or Brit talent show, it would have been 10 rugby guys in drag looking embarrassed. Instead, all these people onstage are totally committed. They really mean it!”

“So?”

“So I think we secretly admire their self-confidence. Because we could never pull that off.”

And I thought, OMG.

Because, when she said that, two things happened…

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The sales copy hack that makes everything easier and less pushy

woman with black hair hiding her face

Sitting at my desk, I stared at the floor with my jaw jutted forward.

I swore under my breath and looked back at the computer screen. The cursor on the blank document was blinking at me, like it had a question. I imagined it asking,

MARSHA
WHAT
ARE
YOU
GOING
TO
WRITE???

“I don’t KNOW,” I said, sulkily.

A year after I started my business, I decided to get serious. I spent more money than I’d ever spent on anything hiring Kendrick Shope — the best Sales Coach I knew — to work with me one-on-one. She’d made huge strides into my sales-resistant brain, helping me understand that it was ok to charge people who have money for my services, showing me how to do consults and teaching me the lost art of following up.

But there was one last mountain I was struggling to climb.

Writing sales copy.

Kill me.

The thing was, I knew that the language I needed to write it was in my brain somewhere.

When I was deep in conversation with people, it came out. That was how I’d got my first few clients. The next few came from word-of-mouth. And I was really good at coaching! I got rave reviews.

So… how come I couldn’t tell other people about what I did in a way that made them get it straight away? Whether it was introducing myself at a networking event, writing my About page or… Sales Copy. Ugh.

I knew I was supposed to talk about their pain points and desires. But articulating those felt like trying to pull something out of my brain that was shrouded behind that heavy material people put on furniture when they’re painting. I just couldn’t get to it.

Kendrick and I had a Skype call later that afternoon. Part way through, in her delightful Southern accent, she said,

“Marsha, ah wanna try a thought experiment on you. If ah were to give you $500 to spend on your business right now, where would you spend it?”

Without missing a beat, I said…

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How to get your friends and family to sell for you (without being a slimy creep)

green leaves

When I first started this business, I thought the best way to sell my services would be to throw money at the marketing. Facebook ads! Celebrity endorsements! Giant billboards! Except, there was a pretty big obstacle…

…I HAD JUST STARTED MY BUSINESS SO I HAD NO MONEY.

What was left instead?

Word of mouth. Here, there was another problem:

Most of the people I’d done sessions with so far had been pro bono. And they’d been happy to do those sessions for free, because those people had no money to spend on coaching. Which meant most of the people they hung out with also had no money to spend on coaching.

You might have this same issue. But you know who does have some money they might spend on your thing? SOMEONE you know. Which sounds easy…. but:

How do you tell people you know about what you’re doing, without sounding like you’re trying to screw them out of their well-earned money as an act of charity?

Two parts to this answer:

1. Remember that the…

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