How To Tell Great Stories — the MOST important thing you need to know!

If you want to be good at telling stories, there’s ONE thing you need to know above all else, and it’s what I talk about in this video.

Also, I dress up as Rocky, a hacky Parisian tourist and as everyone in The Graduate. So if you’d like to see (no exaggeration) the MOST IMPORTANT VIDEO I’VE EVER MADE , you’re in luck! Click on the play button here or read the transcript below!

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How to rescue a very public disaster (using my favourite psych fact)

Standing in the booth, looking out at the ten people awkwardly dancing in a space that was built for 400, I felt sick.

I’m about to tell you one of the most important pieces of information I know. Then I’m going to tell you the rest of that story in order to prove it’s true and to help you hold it in your brain (because that’s what storytelling does!).

Here’s the fact:

The most important parts of any talk, blog, presentation or podcast is…

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How to… run great workshops; switch to doing work you love; get testimonials and more — YYQ #13 Review!

Yes Yes Questions is my quarterly live advice column, that anyone can join for free. The questions I answered at the last one (and in this blog/recording), are:

1. When running a workshop, what are the most essential elements to make it brilliant?
2. Do I have to prepare before I speak on stage?
3. How do I brag about myself online without feeling like I need a shower afterwards?
4. Do you ever feel like you have too many stories to tell, and do you have a formalized process to choose which ones you tell?
5. “Content batching:” do you do it? If so, how?!
6. How do I go from doing work I *don’t* love that brings in money, to doing work I DO love that also brings in money?
7. What’s the best way to get testimonials from happy clients?

The next one is next Monday, April 6th at 2pm EST and you can come along and get free coaching by popping in your details on this page. But in the meantime, listen to the audio of the last one (where I answer all those questions) or read on!

1. When running a workshop, what are the most essential elements to make it brilliant?

Almost all of the time, it depends on…

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If the “END OF THE DECADE LET’S REVIEW AND PLAN!!” messages are bumming you out

this picture PLEASES MY SOUL

This one might not apply to you. Or it might land right where you need it to.

You know everyone online at the moment is all, “OMG END OF A DECADE LET’S REVIEW THE LAST AND MAKE GOALS FOR THE NEXT!!!”?

If you love that stuff — as I have sometimes (and as my pile of completed yearcompasses will prove) — then awesome. Get on with your bad self.

But if, every time you read something like that, it makes your stomach tighten a little…

– maybe because you don’t think you have time to do that
– maybe because you don’t feel you achieved enough or have changed enough in ten years
– maybe because you’re currently in survival mode and have zero capacity for reflection or planning

…then I just want to remind you that…

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The sales copy hack that makes everything easier and less pushy

THIS IS HOW IT MAKES ME FEEL (also I envy this person's hair)

Sitting at my desk, I stared at the floor with my jaw jutted forward.

I swore under my breath and looked back at the computer screen. The cursor on the blank document was blinking at me, like it had a question. I imagined it asking,

MARSHA
WHAT
ARE
YOU
GOING
TO
WRITE???

“I don’t KNOW,” I said, sulkily.

A year after I started my business, I decided to get serious. I spent more money than I’d ever spent on anything hiring Kendrick Shope — the best Sales Coach I knew — to work with me one-on-one. She’d made huge strides into my sales-resistant brain, helping me understand that it was ok to charge people who have money for my services, showing me how to do consults and teaching me the lost art of following up.

But there was one last mountain I was struggling to climb.

Writing sales copy.

Kill me.

The thing was, I knew that the language I needed to write it was in my brain somewhere.

When I was deep in conversation with people, it came out. That was how I’d got my first few clients. The next few came from word-of-mouth. And I was really good at coaching! I got rave reviews.

So… how come I couldn’t tell other people about what I did in a way that made them get it straight away? Whether it was introducing myself at a networking event, writing my About page or… Sales Copy. Ugh.

I knew I was supposed to talk about their pain points and desires. But articulating those felt like trying to pull something out of my brain that was shrouded behind that heavy material people put on furniture when they’re painting. I just couldn’t get to it.

Kendrick and I had a Skype call later that afternoon. Part way through, in her delightful Southern accent, she said,

“Marsha, ah wanna try a thought experiment on you. If ah were to give you $500 to spend on your business right now, where would you spend it?”

Without missing a beat, I said…

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How to get your friends and family to sell for you (without being a slimy creep)

When I first started this business, I thought the best way to sell my services would be to throw money at the marketing. Facebook ads! Celebrity endorsements! Giant billboards! Except, there was a pretty big obstacle…

…I HAD JUST STARTED MY BUSINESS SO I HAD NO MONEY.

What was left instead?

Word of mouth. Here, there was another problem:

Most of the people I’d done sessions with so far had been pro bono. And they’d been happy to do those sessions for free, because those people had no money to spend on coaching. Which meant most of the people they hung out with also had no money to spend on coaching.

You might have this same issue. But you know who does have some money they might spend on your thing? SOMEONE you know. Which sounds easy…. but:

How do you tell people you know about what you’re doing, without sounding like you’re trying to screw them out of their well-earned money as an act of charity?

Two parts to this answer:

1. Remember that the…

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Quiet The Beast: How to deal with the part of your brain that says mean things to you

When I was growing up, I just thought certain things were truths. Being messy is bad. Not having cool clothes (a puffball skirt, say, or a stonewashed denim jacket and matching skirt) means people won’t like you. Being fat is my fault and something I should be ashamed of.

In my teens and early twenties, the list grew. Going too far with a boy makes you easy. Wanting to kiss a girl is weird and gross. Smoking makes you cool. Especially if you’re not drunk. Especially Benson and Hedges.

Twenty years, countless self-help books, hours of journalling and — thank you, privilege — a LOT of therapy taught me that those ideas were just that, ideas. They weren’t truths. When I believed them to be true about me, and used that to judge myself, it wasn’t because this was a reasonable conclusion to make. These thoughts were just the “inner critic.” One part of your brain that sometimes (often) lied.

But then, I faced a new problem: if I had figured this out, why was it still happening? If I’m so evolved, why do I keep saying such awful things to myself?

Since becoming a storytelling and speaker coach, I’ve spent a lot of time with brilliant, successful people, listening to their personal stories. One thing that I have come to understand is that having this voice that says mean things about you to you — a voice which I call your Beast — is part of the human experience. And that the trick is not to squash it, and not even to love it. But just to do what you can to reduce the volume and frequency with which it speaks to a level where you can start to tune it out. When you can, you have have a nicer life, and you can change more lives.

This year, I was asked to give the closing keynote at the penultimate (ever!) World Domination Summit. Instead of talking, as I usually do, about Storytelling or Sales Pages or even my I Don’t Have My iSht Together, Either project, I decided to write a brand new talk, where I shared the four steps that have helped me figure out how to master my Beast.

To watch it, click on “Read more” then on the big play button on the vid:

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How to make yourself likeable when you write online

AKA advice from my past self to you)Cleaning out my Evernote recently, I found a folder called “BLOG PERSONALITY IDEAS.” It came from, years ago, when I was working with Kendrick Shope and she said [imagine deep Southern accent]:

“Marsha, I don’t know anyone who pours their whole personality into their emails better than you do.”

I was thrilled, and her suggestion eventually turned into me starting the service, Put The You Back In Your Business. But somewhere in between, I decided to test out if this could even be a thing, by getting on a call with a business buddy who wasn’t having any engagement in her emails and blogs.

I honestly don’t remember which chum it was (and if it comes to me, I won’t name him/her, because: discretion). But clearly, I made ten notes, and these were written up on the one file inside that was inside that BLOG PERSONALITY IDEAS folder. I just read through them, realized that Past Marsha made some good points, and thought I’d share them with you! With a little explanation under each one.

1) YOU ARE WARM! So be warm in your emails!
I have seen this issue SO MANY TIMES. I meet someone in person. They are so warm that standing next to them basically feels like being hugged by someone you really like. Then I look at their blogs and emails and they write like they’re politely informing me of my next dental appointment.

If you are a warm person in real life, we warm online and in your emails. If you are not warm, be the way you are. Either way, your people will find you and be grateful for it.

2) You don’t have to tell them anything about your life
OH this one. “I’m a really private person. I don’t want to talk online about my life.”
I get it a LOT. But here’s the wonderful thing…

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how to write a bio that people actually enjoy reading or hearing (3 Steps!)

While I love doing things that are public facing — speaking on stage, getting interviewed on podcasts, being part of a panel, writing guest blog posts, running workshops for organization — there’s one part I always used to hate. Being asked that question:

“Could you email over a short bio?”

Because summing up your entire career in one paragraph is harrrrrd.

But also, a bio is one of those things that “you just have to have” — which is entirely the wrong way to think about it. Instead, you should be asking yourself my favourite two questions…

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4 questions to ask yourself before you speak on stage

(AKA a resource I send to clients and potential clients that I never thought I’d share publicly but here we are :))

Glaring at her face on the video call, I stuck my bottom lip out.

“I don’t know,” I mumbled petulantly. “Do I even have to think about that?”

Michelle smiled warmly back at me. “You know you do,” she said. And she was right. I groaned.

When I found out that a long-time daydream of doing the closing keynote at Portland’s World Domination Summit was coming true, I knew I needed help. I coach speakers all the time, but writing my own talk felt like trying to cut my own hair without a mirror. I needed help. And I knew Michelle Barry Franco was the person to help me. What I didn’t know was…

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